# Getting Help

We're here to help! Please email <support@encharge.io> with any technical questions.

### Book a technical call

If you'd like to book a technical help call please reach out to <support@encharge.io> detailing your request. The support team will review your request and forward it to our technical team, so you can arrange a call. Please note that technical support calls are only available to our recurring customers.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.encharge.io/getting-started/getting-help.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
