Intercom

With this integration, you can create a seamless customer experience between Intercom and other marketing tools within Encharge.

  • Send intercom In-App Messages based on activity in Encharge and other apps in your marketing stack.

  • Bring Intercom User and Lead data in Encharge to create precise segments.

  • Trigger a customer experience in Encharge when a new Intercom Lead or User is created.

Connect Intercom to Encharge

Connecting Intercom to Encharge is really easy. Log into your Encharge account and follow the steps below:

  1. Open https://app.encharge.io/apps, click on the Intercom logo, then on the "Connect" button. This opens the Intercom authorization dialog.

  2. Click "Authorize" to allow Encharge to access your Intercom workspace. If you manage multiple Intercom workspaces, choose the appropriate one.

  3. (Optional) Default User and Lead properties from Intercom are automatically mapped to Encharge fields. If you want to map Intercom custom fields to Encharge, you can do so in the "Map Fields" dialog that appears.